Client COVID 19 Information

As of Monday 13th July 2020 massage therapists have been given the green light to return to work. Therefore, I am now ready to make appointments. There will be some changes in the process both before and during each session, to help ensure both yours and my safety.

Before you leave your home consider if you are experiencing any Covid-19 symptoms. If yes, please postpone or cancel your appointment (with no charge).

If you are a first-time client, your pre-session consultation will now take place via the phone or videoconferencing – rather than face to face. And/or a consultation form emailed for completion prior to the visit.

If you are an existing client there will be a short update consultation – to see how you have been since pre lockdown and whether you have any Covid-19 issues. Also via phone or video conferencing.

There will also be a consent form to complete regarding exposure to Covid-19. If you are considered a high-risk client, it may not be possible to treat you at this time. All consultation & consent documents can be signed & brought on the day or emailed beforehand. Please bring you own pen and drink if you need one.

When you arrive, please message me, I will reply to let you into the building. Please wait in your car until you are invited into the building. If you are not driving please arrive as close to your appointment time as possible and I will provide somewhere to wait inside. Please do not touch unnecessary surfaces and observe social distancing.

On entering the building you will be required to sterilise your hands and walk into the practice room without touching anything. Please wear easy to remove clothes. You will be given a container in which to put them when you undress. Please avoid wearing jewellery as this makes the process simpler.

The massage table will have been thoroughly disinfected. The linens are all clean, and you will be asked to wear a mask.

The therapist will be using personal protective equipment – until the requirement relaxes. They will wear gloves, apron, mask and a visor. Being massaged in gloves is not unpleasant – you will barely feel it. (This information is likely to change as the situation regarding use of PPE is fluid).

When the massage is over, please leave all the linens, towels, and mask on the table – unless the mask is yours. Put your clothes back on and exit, again without touching anything. You may also wish to use the bathroom and wash your hands before you put your shoes back on.

Payment ideally should be made prior to the appointment via Direct Transfer or PayPal to avoid handling money. There will be an approximate 30-minute gap between clients, to enable disinfection of the practice space, therapy table and equipment, hallways and bathrooms etc. with enough time to dry and take effect.

I look forward to welcoming you back to the practice.